Receivables·AI

BENCHMARKS

How late does B2B really pay?

The reference numbers on receivables — country payment behaviour, DSO, and the freight squeeze — in one place with primary sources named, because 'customers pay late here' deserves better evidence than a sigh.

PRIMARY SOURCES: ATRADIUS · COFACE · ALLIANZ TRADE · ICRA · UPDATED JULY 2026

India: the payment climate

FindingFigureSource
B2B invoices overdue at due datejust over 50%Atradius Payment Practices Barometer, India
Average delay beyond due date34 daysAtradius PPB, India
B2B invoices written off as bad debt~5%Atradius PPB, India
Companies expecting insolvencies to rise71%Atradius PPB, India
Listed logistics receivable days (TCI)54–60 daysICRA rating rationale
Road logistics structure~70% advance to truckers vs 60–90 day customer collectionICRA rating rationale

UAE and the Gulf

FindingFigureSource
B2B credit sales paid lateavg 51%Atradius PPB, UAE
Bad debtsavg 4% of B2B invoicesAtradius PPB, UAE
>90-day waits (earlier vintage)surged +75%; transport firms turned to short-term financeAtradius PPB, UAE 2023

Asia and global context

FindingFigureSource
Average payment delay, Asia65 daysCoface Asia Payment Survey
Companies carrying ultra-long delays >2% of turnover40% (up from 23%)Coface Asia Payment Survey
Share of 180+ day delays never paid~80%Coface
Global DSO (all sectors)59 days — largest annual jump since 2008Allianz Trade
Companies on payment terms >60 days42% globally; 46% in AsiaAllianz Trade
Global working capital requirement76 days of turnover (APAC: 81)Allianz Trade
READING THE 180+ NUMBER

The Coface finding is the one to act on: once an invoice crosses 180 days, history says four-fifths of that money is gone. Every collections decision — tiering, escalation timing, credit terms — is ultimately about keeping invoices out of that bucket.

What a worked book looks like

Against those industry baselines, deployment-measured results from a live collections desk (Infinity Logistics FZE, UAE — the same deployment whose quoting numbers are published): DSO tracked daily instead of month-end, tier-aware chasing keeping key accounts warm, bank receipts auto-reconciled— with disputes and 60+ escalations always human. Third-party proof that AR automation moves forwarder numbers exists too: Upflow’s published OVRSEA case (digital forwarder) reports ~70% of AR actions automated and DSO down 28%.

COMING: THE QUARTERLY BOOK REPORT

This page will host our quarterly Freight Receivables Benchmarks — anonymized DSO distributions, promise-kept rates and aging curves from live forwarder books. Country-level data exists (above); forwarder-specific benchmarks don't. We intend to publish them.

Benchmark your own book.

The calculator turns your monthly sales and DSO into the cash number these benchmarks imply.

Open the calculator